Reviews
Student Marketing Agency Reviews
More than 68,215 tasks for 2,037 businesses across 48 states
Average rating: 3.2/5
From all customers who have written a review on this site.
I agree, Student Marketing Agency does seem like a fraud. I have waited patiently for them to acknowledge my concerns and request for a partial refund. I invested $930 in this organization back in 2025. Unfortunately, I had absolutely no return that I could notice or measure on this investment. Near the end of the service, I could not get any information nor could I communicate with anyone. So, I felt it was fair to ask for a refund for the last month (September).
I tried to communicate with Hannu Rauma, the President. At first, he answered my emails. But when I asked for a refund for the last month of service in the amount of $313.06, everything changed. He emailed me on 10.25.26 that he would get back to me the following Monday on this request when he returned from a medical issue, but I never heard from him again.
I tried reaching him several times by email and by phone. My last email was 1.13.26, and there were several phone messages left for him to call me after that. I was going to just let it go, but I am a very small business. I began to think of other small businesses considering putting their trust in this organization and decided I needed to warn people.
When I first signed up, I was excited about some great outcomes at a budget I could afford. That did not happen. After about 6 months, they changed platforms. I was no longer able to see anything that was being done. I had no way of measuring outcomes. I am not a tech person, so I was at their mercy to understand. I could never talk to anyone. Communication was to be done on their platform, but it stopped working.
Early in 2025, I could reach a live person and could leave a message and had some communication. But they make it very difficult to talk to anyone. Several times, I sent messages through the platform, which I had done in the beginning and was able to get an answer. But that all changed after the platform changed.
I caution anyone considering hiring this company. Anytime you can’t communicate with a business or get an answer to an email, something is wrong. Beware!
Student Marketing Agency seems like a complete scam. After cancelling services they continued to charge my credit card. There is no way to cancel services. They make it very hard. I had to take other means to get out of the charges, they owe me a lot of money from over charges. Its better to work with a real agency, not a so called school.
Overall, I’m happy with my website. The communication left a lot to be desired. I believe it had to do, mostly, with the original head of my project. Once Roberto took over, near the very end, he, Warren, Med, and Rommel showed much better professionalism, communication, and efficiency, improving my experience. If you are not pressed for time, the price is reasonable and the final product is great. Good luck on your Journey, mine is just getting started!
Excellent, easy to work with, and a skilled teacher!
Lots of patience displayed from Roberto as I fumbled my way through a new sign on. He was excellent in providing me with all of the info I needed to hook up my social media accounts to Social Pilot.
I have been a long time customer of Student Marketing and have had nothing but superb results! I would highly recommend their services to anyone needing their type of assistance.
Great experience working with Student Marketing Agency!
They handled my social media content and did an awesome job. Everything looked professional and on-brand, and they were super easy to communicate with. Definitely recommend them if you want to level up your online presence!
I just wanted to say a huge thank you to your amazing team! You helped me bring my social media content to life and made everything look so appealing and professional. The support and guidance I received every step of the way were incredible. I’m so happy with the results and will absolutely be recommending your services to others!
I chose Student Marketing Agency because their services were affordable, and I was impressed from the very first call. The team was professional, supportive, and delivered great service throughout our time working together. I highly recommend them to anyone looking for quality marketing support at a reasonable cost.
Super happy with their work! My social media looks great, the service was amazing, and Roberto went above and beyond, he deserves a Raise!. Definitely working with them again!
I contacted Student Marketing for help with social media content, and Roberto and his team did an awesome job! The posts were professional but also had a friendly vibe. I’ll definitely go back to them if I need help again.